You know where you want to go with your organization. However, the road gets influenced by changing factors: dynamic markets ask for adjustments in your strategic policy. Thanks to iPM every colleague knows the road to walk and your organization will stay focused.
Improving organizations is all about the accurate execution of the strategy and about enforcing changes throughout all disciplines. The managing director, as leader of the management team, leads this.
Within compartmentalized organizations you will find remote control. This is due to the KPIs being part of the periodic (monthly) planning and control cycle. We believe this should be changed. During short and high-frequent performance meetings, employees talk about results and necessary actions in order to continuously improve these results.
iPM involves employees in changes and improvements. They help determine how to shape the best tactic. This creates support and personal motivation throughout the organization.
You want to serve your client in the best way possible. Therefore, the iPM client chains are leading in drawing up your KPIs. Using a strategy map we link KPIs to client chains. This will break ‘island’-thinking. It is clear to every employee and every team how they can contribute to improvements in serving the client.
Numbers do not inspire. KPIs need to have meaning for people and they need to be connected to each other. iPM provides insight into the relations between KPIs. We pay a lot of attention to the right visualization of every KPI in order to show the actions of your employees.
iPM assumes that information is meant to control and improve, not to punish. Employees are given space to understand the information, to declare the results and to think of the right actions to take. We teach them how to provide feedback in a positive and constructive way.
Management information is collected everywhere in the organization. During the start, we compose information reports fast and easily using Excel or other tools. Even after just a few days, or weeks, iPM will prove its worth. Of course, we work towards a structured and future-proof Business Intelligence environment (BI). This is achieved using a push- and pull philosophy. Analysts and managers can pull data from the BI-environment. Employees will get the information pushed into their hands.
iPM turns managers into owners of the client chains. That way they will be forced to delve into the chain processes, the work floor, and possible obstacles, as it quickly becomes clear who is in charge. This provides them with more insight and overview. Acquiring this ownership is not easy. Managers have to get used to change. Even though we create awareness of the process-ownership straight from the beginning, we do allow time for managers to develop. The same applies to the teams, they have to grow as well. We can set-up a development-plan for teams and managers. We will use tools to measure the maturity of teams (how far along are they compared to other teams?).
Additionally, employees will gain insight and overview due to the performance meetings. In the beginning, people have to get used to this new way of working. Therefore, iPM helps managers and employees by developing themselves.
No matter how good we are at our job, in the end you want to lose externals. Therefore, we help you to perform iPM without us. We help you achieve this by anchoring the knowledge and skills within your organization, using a Core team. After we will have left, you will gain direct access to our platform with all the necessary tools and templates.